There are many Chinese translation agencies in the market that clients can choose from, making it difficult to decide which agency to get. With the existence of several unethical translation agencies that profit by deceiving clients, there has been a growing public distrust of Chinese translation agencies. To gain clients’ trust, there are a few steps that need to be followed.
The basic requirement to increase a Chinese translation agency’s credibility is to provide honest and sincere services. A Chinese translation agency should begin by hiring highly qualified and professional translators who are capable of handling the job. These translators should be prepared to listen to clients’ feedback and make the necessary corrections to help agencies improve and serve clients better, and not operate simply for short-term profit.
Translation work should be transparent. If a client wants more information about translation, then the agency should be ready to provide them. This helps gain the trust and cooperation of the client. Therefore, the agency should disclose information that concerns the client, so that everything is clear and transparent.
A Chinese translation agency that handles academic journals should offer a reasonable price that is consistent with high quality translation. A price that is too high may give the impression that the service is not up to par and a price that is too low could compromise the quality of translation. Even though price is not a factor that determines an agency’s credibility, it could serve as a reference in terms of the agency’s reliability. The client should not take advantage of the agency and vice versa. The agency should not deceive clients by offering exceedingly low price with poor quality work.
A Chinese translation agency with good reputation and integrity in handling academic journals is popular and recognized by clients. It has built a solid foundation by providing high quality translation work and service. A happy client who recognizes the agency’s positive work culture can help increase and promote the credibility of the translation agency.